Tuesday, March 15, 2011

Shout Out To Shutterfly!

I'm a big ol' sappy sentimentalist, so it should come as no surprise that when the scrapbook I designed for Jett's first year came in the mail, my eyes welled up with big alligator tears & I pratically wept {& that simply upon looking at the front cover}.  With every single page I turned, my heart sailed through memory lane & let me relive each sacred moment we had shared with our sweet baby during those first 365 days of his precious life.  This scrapbook means more to me than words can convey, & it has come to be one of my most prized possessions.  It's value is priceless, & it grows to be worth more to me with each passing day.

This was my first attempt at digital scrapbooking & designing on my own.  I had researched some great sites that offer excellent page designs & layouts, but none of them really captured the look that I was going for, & I felt like my creativity wasn't being used to its fullest.  So in the end, I decided to take a stab at designing the pages on my own.  And what do you know?  Homegirl can scrap with the best of em'!   After designing each page, I used Shutterfly to drop my custom designed pages into their 12x12 photo book & had them print it up!  The book ended up being 100 pages & I spent $130.00 for it {with a promotion}. I believe that is a great deal & worth every penny!

Now, with this being my very first go at this sort of thing, there were some pages that I wasn't 100% satisfied with--nothing I wouldn't be able to live with, just small things like the words on the page running a little too close to the edge of the page, or the color not being exactly what I had envisioned. I figured since these were my own designs, that Shutterfly probably wouldn't be able to help me out, but I thought I'd give it a try.  Never hurts to ask.  So I called them up, & was astounded at their response!  They told me that not only could I keep the book I had in my current possession, but that they would also allow me to go in & make corrections & then send me a brand spankin' new photo book!  Talk about customer service!  And sure enough, just a few days after making my corrections, a big orange box showed up on my doorstep! And this time, the book is 100% PERFECT!

So I want to take a moment to send a great big shout out to Shutterfly!  I plan to make a scrapbook for each year of Jett's life {& all of my future children's lives} & there is only one place I will turn to help me make that possible!

Thank you, Shutterfly!  Your quality is outstanding!  Your customer service is top notch.  And to put it quite simply, YOU ROCK!

{And no, Shutterfly is not paying me to say that--although if they wanted to, I wouldn't be opposed.  *wink*}!


  1. I love shutterfly, too! I haven't had the need to contact customer service but hearing about your experience makes me even more a fan of theirs. Did you buy a digital scrapbooking software to create you custom pages? If so, which did you use?

  2. Hi there!

    My name is Jordan and I am an employee at Shutterfly. I was wondering if you wouldn't mind contacting me through email at:
    jlampenfeld (at) shutterfly (dot) com
    I look forward to hearing from you.


  3. New follower ;) I love shutterfly too!!!

  4. I would love for you to follow up with what software you used as well. I am a diehard paper, scissors and glue girl, but I would be willing to try it at least once!

    Hahaha...Shutterfly contacted you...woohoo!


  5. "The Mrs"-- So glad to have you as a new follower! I'll check your blog out when I get a minute =) Welcome!

    HM--Doing a follow up is a great idea! I am really wanting to try some tutorials this year--a scrapbooking tutorial could be fun! Stay tuned =) And yes, Shutterfly did contact me with some freebies =) That's why they are the best!